The physical environment as a driver of customers' service experiences at restaurants

The physical environment as a driver of customers' service experiences at restaurants

Bibliographic Details
Main Authors:	Ute, Walter, Bo, Edvardsson
Format:	text
Language:	eng
Published:	Emerald 2012
Subjects:	Experience room,Servicescape,Customer service experience,Customer logic,Dynamic,Restaurant,Customer service management,Customer services quality

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