The physical environment as a driver of customers' service experiences at restaurants

The physical environment as a driver of customers' service experiences at restaurants

Bibliographic Details
Main Authors: Ute, Walter, Bo, Edvardsson
Format: text
Language:eng
Published: Emerald 2012
Subjects:
Experience room,Servicescape,Customer service experience,Customer logic,Dynamic,Restaurant,Customer service management,Customer services quality
id 10.1108-17566691211232864
recordtype eprints
spelling 10.1108-175666912112328642012-06-15 The physical environment as a driver of customers' service experiences at restaurants Ute, Walter Ute, Walter Bo, Edvardsson Bo, Edvardsson Experience room,Servicescape,Customer service experience,Customer logic,Dynamic,Restaurant,Customer service management,Customer services quality Emerald 2012-06-15 text text/HTML 10.1108/17566691211232864 https://www.emeraldinsight.com/doi/10.1108/17566691211232864 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=International+Journal+of+Quality+and+Service+Sciences&rft.volume=4&rft.issue=2&rft.spage=104&rft.epage=119&rft.issn=1756-669X&rft.id=info%3Adoi%2F10.1108%2F17566691211232864 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic Experience room,Servicescape,Customer service experience,Customer logic,Dynamic,Restaurant,Customer service management,Customer services quality
spellingShingle Experience room,Servicescape,Customer service experience,Customer logic,Dynamic,Restaurant,Customer service management,Customer services quality
Ute, Walter
Bo, Edvardsson
The physical environment as a driver of customers' service experiences at restaurants
description
author2 Ute, Walter
author_facet Ute, Walter
Ute, Walter
Bo, Edvardsson
format text
author Ute, Walter
Bo, Edvardsson
author_sort Ute, Walter
title The physical environment as a driver of customers' service experiences at restaurants
title_short The physical environment as a driver of customers' service experiences at restaurants
title_full The physical environment as a driver of customers' service experiences at restaurants
title_fullStr The physical environment as a driver of customers' service experiences at restaurants
title_full_unstemmed The physical environment as a driver of customers' service experiences at restaurants
title_sort physical environment as a driver of customers' service experiences at restaurants
publisher Emerald
publishDate 2012
first_indexed 2018-10-11T19:57:24Z
last_indexed 2018-10-11T19:57:24Z
_version_ 1614060291431071744

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