Skip to content
VuFind
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
From service quality to experi...
Holdings
Cite this
Export Record
Export to RefWorks
Export to EndNoteWeb
Export to EndNote
From service quality to experience – and back again?
Bibliographic Details
Main Author:
Jon, Sundbo
Format:
text
Language:
eng
Published:
Emerald
2015
Subjects:
Marketing,Service,Customers,Quality,Experience
Holdings
Description
Similar Items
Staff View
Similar Items
A quality system’s impact on the service experience
by: Jeffery, Smith, et al.
Published: (2017)
Revisiting service quality through the lens of experience-centric services
by: Ahmad, Beltagui, et al.
Published: (2018)
The physical environment as a driver of customers' service experiences at restaurants
by: Ute, Walter, et al.
Published: (2012)
Customer participation in online co-creation experience: the role of e-service quality
by: Tamer H., Elsharnouby, et al.
Published: (2015)
Improving service quality through customer journey analysis
by: Ragnhild, Halvorsrud, et al.
Published: (2016)
×
Loading...