Customer dominant value formation in service

Customer dominant value formation in service

Bibliographic Details
Main Authors: Kristina, Heinonen, Tore, Strandvik, Päivi, Voima
Format: text
Language:eng
Published: Emerald 2013
Subjects:
Customer services quality,Customer requirements,Customer value,Value creation,Value formation,Service‐dominant logic,Customer‐dominant logic,Customer ecosystem

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