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The effects of three customer-...
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The effects of three customer-to-customer interaction quality types on customer experience quality and citizenship behavior in mass service settings
Bibliographic Details
Main Authors:
Hyun Sik, Kim
,
Beomjoon, Choi
Format:
text
Language:
eng
Published:
Emerald
2016
Subjects:
Customer citizenship behaviour,Customer experience quality,Customer-to-customer interaction quality
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