Fresh perspectives on customer experience

Fresh perspectives on customer experience

Bibliographic Details
Main Authors:	Janet R., McColl-Kennedy, Anders, Gustafsson, Elina, Jaakkola, Phil, Klaus, Zoe Jane, Radnor, Helen, Perks, Margareta, Friman
Format:	text
Language:	eng
Published:	Emerald 2015
Subjects:	Dynamic,Customer experience,Practice-based approach,Customer role,Holistic

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