Conducting service research that matters

Bibliographic Details
Main Authors:	Anders, Gustafsson, Lerzan, Aksoy, Michael K., Brady, Janet R., McColl-Kennedy, Nancy J., Sirianni, Lars, Witell, Nancy V., Wuenderlich
Format:	text
Language:	eng
Published:	Emerald 2015
Subjects:	Relevance,Service technology,Service innovation,Customer experience,Rigor,Service outcomes

Similar Items