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Customer experience design: a case study in the cultural sector
Bibliographic Details
Main Authors:
Frederic, Ponsignon
,
Francois, Durrieu
,
Tatiana, Bouzdine-Chameeva
Format:
text
Language:
eng
Published:
Emerald
2017
Subjects:
Customer journey,Customer experience,Cultural sector,Experience design,Intended experience,Realized experience
Holdings
Description
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