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The influence of active and pa...
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The influence of active and passive customer behavior on switching in customer relationships
Bibliographic Details
Main Authors:
Inger, Roos
,
Anders, Gustafsson
Format:
text
Language:
eng
Published:
Emerald
2011
Subjects:
Active and passive customers,Stability in customer relationships,Triggers,Sensitivity in customer relationships,Conscious and unconscious thoughts,Consumer behaviour,Customer relations,Sweden
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