Benchmarking the service quality of fast‐food restaurant franchises in the USA

Benchmarking the service quality of fast‐food restaurant franchises in the USA

Bibliographic Details
Main Authors:	Hokey, Min, Hyesung, Min
Format:	text
Language:	eng
Published:	Emerald 2011
Subjects:	Benchmarking,Fast‐foods,Restaurants,Customer services quality,Analytical hierarchy process,United States of America

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