Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry

Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry

Bibliographic Details
Main Authors: Arash, Shahin, Somayeh, Mohammadi Shahiverdi
Format: text
Language:eng
Published: Emerald 2015
Subjects:
Satisfaction,Product design,Quality,Kano model,Customer lifetime value,New product development
id 10.1108-BIJ-10-2013-0099
recordtype eprints
spelling 10.1108-BIJ-10-2013-00992015-07-06 Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry Arash, Shahin Arash, Shahin Somayeh, Mohammadi Shahiverdi Somayeh, Mohammadi Shahiverdi Satisfaction,Product design,Quality,Kano model,Customer lifetime value,New product development Emerald 2015-07-06 text text/HTML 10.1108/BIJ-10-2013-0099 https://www.emeraldinsight.com/doi/10.1108/BIJ-10-2013-0099 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=Benchmarking%3A+An+International+Journal&rft.volume=22&rft.issue=5&rft.spage=857&rft.epage=873&rft.issn=1463-5771&rft.id=info%3Adoi%2F10.1108%2FBIJ-10-2013-0099 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic Satisfaction,Product design,Quality,Kano model,Customer lifetime value,New product development
spellingShingle Satisfaction,Product design,Quality,Kano model,Customer lifetime value,New product development
Arash, Shahin
Somayeh, Mohammadi Shahiverdi
Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry
description
author2 Arash, Shahin
author_facet Arash, Shahin
Arash, Shahin
Somayeh, Mohammadi Shahiverdi
format text
author Arash, Shahin
Somayeh, Mohammadi Shahiverdi
author_sort Arash, Shahin
title Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry
title_short Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry
title_full Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry
title_fullStr Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry
title_full_unstemmed Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry
title_sort estimating customer lifetime value for new product development based on the kano model with a case study in automobile industry
publisher Emerald
publishDate 2015
first_indexed 2018-10-11T23:10:12Z
last_indexed 2018-10-11T23:10:12Z
_version_ 1614072421061492736

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