Integration of FMEA and the Kano model

by Arash, Shahin
Published 2004

Corporate governance as a critical element for driving excellence in corporate social responsibility

by Arash, Shahin, Mohamed, Zairi
Published 2007

Integration of CRM and QFD

by Arash, Shahin, Payam, Nikneshan
Published 2008

Development of the Kano model

by Arash, Shahin, Nasrin, Nekuie
Published 2011

Designing an integrative model of leagile production and analyzing its influence on the quality of auto parts based on Six Sigma approach with a case study in a manufacturing compa...

by Arash, Shahin, Rezvan, Jaberi
Published 2011

An integrated approach for prioritizing lean and agile production factors based on costs of quality with a case study in the home appliance industry

by Arash, Shahin, Marzieh, Rezaei
Published 2018

Prioritization of innovation factors by the integration of concurrent function deployment and P diagram with a case study in Sepahan Industry Group

by Arash, Shahin, Ensiyeh, Bakhshi
Published 2013

Prioritization of key performance indicators

by Arash, Shahin, M. Ali, Mahbod
Published 2007

Estimating customer lifetime value for new product development based on the Kano model with a case study in automobile industry

by Arash, Shahin, Somayeh, Mohammadi Shahiverdi
Published 2015

Evaluation and prioritization of service quality dimensions based on gap analysis with analytic network process

by Reza, Dabestani, Arash, Shahin, Mohammad, Saljoughian
Published 2017

An integrated approach for service quality and effectiveness improvement with a case study in the recycling pavilion service process of Isfahan municipality

by Arash, Shahin, Ali, Attafar, Monireh, Samea
Published 2012

Developing a Decision Making Grid for determining proactive maintenance tactics

by Arash, Shahin, Nahid, Aminsabouri, Kamran, Kianfar
Published

Typology of Kano models: a critical review of literature and proposition of a revised model

by Arash, Shahin, Masoud, Pourhamidi, Jiju, Antony, Sung, Hyun Park
Published 2013

A new approach for estimating leagile decoupling point using data envelopment analysis

by Arash, Shahin, Angappa, Gunasekaran, Azam, Khalili, Hadi, Shirouyehzad
Published 2016

Proposing a two-criterion quality loss function using critical process capability indices

by Arash, Geramian, Arash, Shahin, Sara, Bandarrigian, Yaser, Shojaie
Published 2017

Importance-performance analysis of service quality dimensions for the customer groups segmented by DEA

by Reza, Dabestani, Arash, Shahin, Mohammad, Saljoughian, Hadi, Shirouyehzad
Published 2016

Developing the C-shaped QFD 3D Matrix for service applications with a case study in banking services

by Arash, Shahin, Elham, Bagheri Iraj, Hossein, Vaez Shahrestani
Published 2018

Developing a model for the influence of perceived organizational climate on organizational citizenship behaviour and organizational performance based on balanced score card

by Arash, Shahin, Javad, Shabani Naftchali, Javad, Khazaei Pool
Published 2014

The impact of TQM practices on organizational learning case study

by Bita, Yazdani, Ali, Attafar, Arash, Shahin, Manouchehr, Kheradmandnia
Published 2016

Proposing a new approach for evaluating the situational leadership theory based on the Kano model

by Reza, Salehzadeh, Arash, Shahin, Ali, Kazemi, Ali, Shaemi Barzoki
Published 2015