An integrated approach for service quality and effectiveness improvement with a case study in the recycling pavilion service process of Isfahan municipality

An integrated approach for service quality and effectiveness improvement with a case study in the recycling pavilion service process of Isfahan municipality

Bibliographic Details
Main Authors: Arash, Shahin, Ali, Attafar, Monireh, Samea
Format: text
Language:eng
Published: Emerald 2012
Subjects:
Service quality,Gap,SERVQUAL,Overall administration effectiveness,Integration,Recycling,Customer services quality,Iran

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