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Developing the C-shaped QFD 3D...
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Developing the C-shaped QFD 3D Matrix for service applications with a case study in banking services
Bibliographic Details
Main Authors:
Arash, Shahin
,
Elham, Bagheri Iraj
,
Hossein, Vaez Shahrestani
Format:
text
Language:
eng
Published:
Emerald
2018
Subjects:
Quality function deployment (QFD),C-shaped matrix,Concurrent function deployment (CFD),Sepah Bank
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