An integrated approach for service quality and effectiveness improvement with a case study in the recycling pavilion service process of Isfahan municipality

by Arash, Shahin, Ali, Attafar, Monireh, Samea
Published 2012

The impact of TQM practices on organizational learning case study

by Bita, Yazdani, Ali, Attafar, Arash, Shahin, Manouchehr, Kheradmandnia
Published 2016