Corporate brand image, satisfaction and store loyalty

Bibliographic Details
Main Author:	Rita, Martenson
Format:	text
Language:	eng
Published:	Emerald 2007
Subjects:	Brands,Customer satisfaction,Customer loyalty,Retailing

Similar Items

Consumer shopping value, satisfaction, and loyalty for retail apparel brands
by: Jason M., Carpenter, et al.
Published: (2005)

Exploring the relationships between retail brands and consumer store loyalty
by: Anne‐Sophie, Binninger
Published: (2008)

On the relationship between store image, store satisfaction and store loyalty
by: Josée, Bloemer, et al.
Published: (1998)

Role of satisfaction in an integrative model of brand loyalty
by: Hong‐Youl, Ha, et al.
Published: (2009)

Customer satisfaction and loyalty: start with the product, culminate with the brand
by: Eduardo, Torres‐Moraga, et al.
Published: (2008)

An examination of the relationship between service quality, customer satisfaction, and store loyalty
by: Eugene, Sivadas, et al.
Published: (2000)

Brand and retailer loyalty: past behavior and future intentions
by: Michael T., Ewing
Published: (2000)

Relationship among Interpersonal Relationship, Customer Satisfaction and Brand Loyalty in Fashion Retailing Industry
by: S.L., Hui, et al.
Published: (2015)

Influences of customer participation and customer brand engagement on brand loyalty
by: Birgit Andrine, Apenes Solem
Published: (2016)

An Examination of the Effect of Product Performance on Brand Reputation, Satisfaction and Loyalty
by: Fred, Selnes
Published: (1993)

Retail store branding in Turkey: its effect on perceived quality, satisfaction and loyalty
by: Esen, Gürbüz
Published: (2008)

Online satisfaction, trust and loyalty, and the impact of the offline parent brand
by: Marianne, Horppu, et al.
Published: (2008)

Tweens' satisfaction and brand loyalty in the mobile phone market
by: Anne, Martensen
Published: (2007)

Exploring the impact of brand image on customer loyalty and commitment in China
by: Ike‐Elechi, Ogba, et al.
Published: (2009)

Assessing customer satisfaction and loyalty in the retail sector
by: Ana Rita, Biscaia, et al.
Published: (2017)

An empirical analysis of the components of retailer customer loyalty programs
by: Myron, Gable, et al.
Published: (2008)

Shoppers' satisfaction levels are not the only key to store loyalty
by: Mario J., Miranda, et al.
Published: (2005)

The contribution of emotional satisfaction to consumer loyalty
by: Yi‐Ting, Yu, et al.
Published: (2001)

Store loyal? A view of “differential congruence”
by: Philip A., Garton
Published: (1995)

An application of the ECSI model as a predictor of satisfaction and loyalty for backpacker hostels
by: Bill, Chitty, et al.
Published: (2007)

Retailer premium own‐brands: creating customer loyalty through own‐brand products advantage
by: Ying, Huang, et al.
Published: (2009)

The importance of brand equity to customer loyalty
by: Steven A., Taylor, et al.
Published: (2004)

The effects of obtaining one's preferred service brand on consumer satisfaction and brand loyalty
by: Audhesh K., Paswan, et al.
Published: (2007)

Korean women’s clothing brand loyalty
by: Jungmi, Oh, et al.
Published: (2002)

Customers' comparative loyalty to retail and manufacturer brands
by: S., Allen Broyles, et al.
Published: (2011)

Loyalty programs and a sense of community
by: Mark S., Rosenbaum, et al.
Published: (2005)

Employer branding and its influence on managers
by: Gary, Davies
Published: (2008)

Enhancing customer relationships with retail service brands
by: Kevin Kam Fung, So, et al.
Published: (2016)

The effects of advertising spending on brand loyalty in services
by: Hong‐Youl, Ha, et al.
Published: (2011)

Building brand loyalty in e-commerce of fashion lingerie
by: Javier A., Sanchez Torres, et al.
Published: (2017)

How does brand innovativeness affect brand loyalty?
by: Ravi, Pappu, et al.
Published: (2016)

Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
by: Khian Sin, Ong, et al.
Published: (2017)

Does customer satisfaction lead to improved brand equity? An empirical examination of two categories of retail brands
by: Ravi, Pappu, et al.
Published: (2006)

Where do customer loyalties really lie, and why? Gender differences in store loyalty
by: Anne-Françoise, Audrain-Pontevia, et al.
Published: (2016)

Improving Customer Satisfaction, Loyalty, and Profit
Published: (2001)

Customer loyalty in the hotel industry: the role of customer satisfaction and image
by: Jay, Kandampully, et al.
Published: (2000)

Reconceptualising the strategic role of loyalty schemes
by: Jennifer, Rowley
Published: (2007)

Satisfaction and zone of tolerance: the moderating roles of elaboration and loyalty programs
by: Li‐Wei, Wu, et al.
Published: (2012)

Beyond loyalty: customer satisfaction, loyalty, and fortitude
by: Martin, Fraering, et al.
Published: (2013)

The impact of private label brands on customer loyalty and product category profitability
by: Michael S., Pepe, et al.
Published: (2011)