Statistical verification of performance difference based on balanced scorecards

by Y.K., Chan
Published 2001

Consumer responses to environmental advertising in China

by Ricky Y.K., Chan
Published 2004

Demystifying deliberate counterfeit purchase behaviour

by Piyush, Sharma, Ricky Y. K., Chan
Published 2016

Selecting a Broker or a Brokerage Firm: Segmentation of Investors in the Hong Kong Stock Market

by Robert, Chan, Y.K., Chan, Oliver H.M., Yau
Published 1991

Antecedents of green purchases: a survey in China

by Ricky Y.K., Chan, Lorett B.Y., Lau
Published 2000

The establishment of an integrated management system ‐ a paradigm for railway engineering management

by Y.K., Chan, P., Gaffney, K., Neailey, W.H., Ip
Published 1998

Achieving breakthrough performance improvement: results of implementing a fit‐for‐purpose total management system

by Y.K., Chan, P., Gaffney, K., Neailey, W.H., Ip
Published 2002

How IMS can achieve ISO 9001:2000 certification

by Y.K., Chan, Jacob, Kam, K., Neailey, W.H., Ip
Published 2002

One‐stop‐shop information mall – MTR’s experience

by Y.K., Chan, Martin, Brown, K., Neailey, W.H., Ip
Published 2000

ISO 9004‐2 quality management system ‐ the way to world‐class service

by Y.K., Chan, K., Neailey, W.H., Ip
Published 1998

Corporate Reengineering for MRPII Implementation: Via a Hierarchical Modelling Approach

by Jimmy S.F., Chang, K.Y., Chau, Y.K., Chan
Published 2005

A Further Development of TQM Model: Meeting Organisational Development Needs

by Y.K., Chan, Jimmy S.F., Chan, K.Y., Chau
Published 2005

Cross‐cultural studies on the information content of service advertising

by Susan H.C., Tai, Ricky Y.K., Chan
Published 2001

Purchasing behaviours and perceptions of environmentally harmful products

by Esther P.Y., Yam‐Tang, Ricky Y.K., Chan
Published 1998

Using spotlight effect to curb counterfeit consumption – an experimental investigation

by Lingjing, Zhan, Piyush, Sharma, Ricky Y. K., Chan
Published 2015

Managing information diffusion in internet marketing

by Y.H., Wong, Ricky Y.K., Chan, T.K.P., Leung
Published 2005

The roles of xinyong and guanxi in Chinese relationship marketing

by T.K.P., Leung, Kee‐hung, Lai, Ricky Y.K., Chan, Y.H., Wong
Published 2005

The effectiveness of environmental claims for services advertising

by Ricky Y.K., Chan, T.K.P., Leung, Y.H., Wong
Published 2006

Commitment and vulnerability in B2B relationship selling in the Hong Kong institutional insurance service industry

by Y.H., Wong, Ricky Y.K., Chan, T.K.P., Leung, Jae H., Pae
Published 2008

Time buying and time saving: effects on service convenience and the shopping experience at the mall

by Alison, Elizabeth Lloyd, Ricky, Y.K. Chan, Leslie, S.C. Yip, Andrew, Chan
Published 2014