Author Search Results

1

Critical service quality encounters on the Web: an exploratory study

by Jillian C., Sweeney, Wade, Lapp
Published 2004

Other Authors: “...Jillian C., Sweeney...”

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2

The role of cognitions and emotions in the music‐approach‐avoidance behavior relationship

by Jillian C., Sweeney, Fiona, Wyber
Published 2002

Other Authors: “...Jillian C., Sweeney...”

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3

How functional, psychological, and social relationship benefits influence individual and firm commitment to the relationship

by Jillian C., Sweeney, David A., Webb
Published 2007

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4

Zone‐of‐tolerance moderates the service quality‐outcome relationship

by Kenneth B., Yap, Jillian C., Sweeney
Published 2007

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5

Examining positive and negative value-in-use in a complex service setting

by Jillian C., Sweeney, Carolin, Plewa, Ralf, Zurbruegg
Published 2018

Other Authors: “...Jillian C., Sweeney...”

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6

Determining value in a complex service setting

by Carolin, Plewa, Jillian C., Sweeney, David, Michayluk
Published 2015

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7

Guest editorial

by Dr Cheryl, Leo, Jillian C., Sweeney
Published 2017

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8

The restorative potential of senior centers

by Mark, S. Rosenbaum, Jillian, C. Sweeney, Carolyn, Massiah
Published 2014

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9

Factors influencing word of mouth effectiveness: receiver perspectives

by Jillian C., Sweeney, Geoffrey N., Soutar, Tim, Mazzarol
Published 2008

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10

Word of mouth: measuring the power of individual messages

by Jillian C., Sweeney, Geoffrey N., Soutar, Tim, Mazzarol
Published 2012

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11

Conceptualizing word‐of‐mouth activity, triggers and conditions: an exploratory study

by Tim, Mazzarol, Jillian C., Sweeney, Geoffrey N., Soutar
Published 2007

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12

The Effect of Cues on Service Quality Expectations and Service Selection in a Restaurant Setting

by Jillian C., Sweeney, Lester W., Johnson, Robert W., Armstrong
Published 1992

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13

International students’ university preferences: how different are Malaysian and Chinese students?

by Norazlyn, Kamal Basha, Jillian C., Sweeney, Geoffrey N., Soutar
Published 2016

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14

The marketing practices‐performance relationship in professional service firms

by Jillian C., Sweeney, Geoffrey N., Soutar, Janet R., McColl‐Kennedy
Published 2011

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15

Business model innovation and value-creation: the triadic way

by Tor Wallin, Andreassen, Line, Lervik-Olsen, Hannah, Snyder, Allard C.R., Van Riel, Jillian C., Sweeney, Yves, Van Vaerenbergh
Published

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