Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels

Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels

Bibliographic Details
Main Authors: Mustafeed, Zaman, Laurent, Botti, Tan, Vo Thanh
Format: text
Language:eng
Published: Emerald 2016
Subjects:
MCDA,Customer satisfaction,Boutique hotels,Hotel performance,Management efficiency
id 10.1108-IJCTHR-08-2015-0095
recordtype eprints
spelling 10.1108-IJCTHR-08-2015-00952016-10-03 Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels Mustafeed, Zaman Mustafeed, Zaman Laurent, Botti Laurent, Botti Tan, Vo Thanh Tan, Vo Thanh MCDA,Customer satisfaction,Boutique hotels,Hotel performance,Management efficiency Emerald 2016-10-03 text text/HTML 10.1108/IJCTHR-08-2015-0095 https://www.emeraldinsight.com/doi/10.1108/IJCTHR-08-2015-0095 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=International+Journal+of+Culture%2C+Tourism+and+Hospitality+Research&rft.volume=10&rft.issue=4&rft.spage=455&rft.epage=470&rft.issn=1750-6182&rft.id=info%3Adoi%2F10.1108%2FIJCTHR-08-2015-0095 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic MCDA,Customer satisfaction,Boutique hotels,Hotel performance,Management efficiency
spellingShingle MCDA,Customer satisfaction,Boutique hotels,Hotel performance,Management efficiency
Mustafeed, Zaman
Laurent, Botti
Tan, Vo Thanh
Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels
description
author2 Mustafeed, Zaman
author_facet Mustafeed, Zaman
Mustafeed, Zaman
Laurent, Botti
Tan, Vo Thanh
format text
author Mustafeed, Zaman
Laurent, Botti
Tan, Vo Thanh
author_sort Mustafeed, Zaman
title Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels
title_short Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels
title_full Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels
title_fullStr Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels
title_full_unstemmed Does managerial efficiency relate to customer satisfaction? The case of Parisian boutique hotels
title_sort does managerial efficiency relate to customer satisfaction? the case of parisian boutique hotels
publisher Emerald
publishDate 2016
first_indexed 2018-10-12T13:54:40Z
last_indexed 2018-10-12T13:54:40Z
_version_ 1614128067124396032

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