The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction

The influence of leader empowering behaviors and employee psychological empowerment on customer satisfaction

Bibliographic Details
Main Authors: Karthik, Namasivayam, Priyanko, Guchait, Puiwa, Lei
Format: text
Language:eng
Published: Emerald 2014
Subjects:
Organizational commitment,Customer satisfaction,Employee satisfaction,Leader empowering behaviors,Psychological empowerment

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