Consumer loyalty in the restaurant industry ‐ a preliminary exploration of the issues

Consumer loyalty in the restaurant industry ‐ a preliminary exploration of the issues

Bibliographic Details
Main Authors:	Mona A., Clark, Roy C., Wood
Format:	text
Language:	eng
Published:	Emerald 1998
Subjects:	Consumer behaviour,Customer loyalty,Food,Restaurants

Similar Items

Consumer loyalty in the restaurant industry
by: Mona A., Clark, et al.
Published: (1999)

Consumer research in the restaurant environment. Part 3: analysis, findings and conclusions
by: Jakia, Kivela, et al.
Published: (2000)

The formation of consumer attitudes and intentions towards fast food restaurants
by: Björn, Frank
Published: (2012)

The antecedents of consumer satisfaction and loyalty in fast food industry
by: Reza, Etemad‐Sajadi, et al.
Published: (2013)

The effects of luxury restaurant environments on diners’ emotions and loyalty
by: Annie, Chen, et al.
Published: (2015)

Relationships among hedonic and utilitarian values, satisfaction and behavioral intentions in the fast‐casual restaurant industry
by: Kisang, Ryu, et al.
Published: (2010)

Serving food safety: consumer perceptions of food safety at restaurants
by: Andrew J., Knight, et al.
Published: (2007)

Dual pillars of hotel restaurant food quality satisfaction and brand loyalty
by: Hassan, Bihamta, et al.
Published: (2017)

Effect of restaurant reward programs on customers’ loyalty: evidence from Iran
by: Kambiz, Heidarzadeh Hanzaee, et al.
Published: (2017)

Capturing consumer heterogeneity in loyalty evolution patterns
by: Kanghyun, Yoon, et al.
Published: (2011)

Exploring the relationships between retail brands and consumer store loyalty
by: Anne‐Sophie, Binninger
Published: (2008)

Complaints and perceptions of failure recovery in buffet restaurants
by: Jane, Lu Hsu, et al.
Published: (2008)

Raw vegetable salad consumers in full-service restaurants
by: Mariana Schievano, Danelon, et al.
Published: (2015)

Loyalty saturation in retailing: exploring the end of retail loyalty cards?
by: Claire, Wright, et al.
Published: (1999)

The role of loyalty programs in behavioral and affective loyalty
by: Blanca, García Gómez, et al.
Published: (2006)

Extending the prevalent consumer loyalty modelling: the role of habit strength
by: Svein, Ottar Olsen, et al.
Published: (2013)

Nutritional information on restaurant menus
by: Bharath, Josiam, et al.
Published: (2009)

Actively influencing consumer loyalty
by: Megan, Divett, et al.
Published: (2003)

Factors important for the selection of fast food restaurants: an empirical study across three cities of Pakistan
by: Usman, Ehsan
Published: (2012)

The effects of consumer expertise on evoked set size and service loyalty
by: Jochen, Wirtz, et al.
Published: (2003)

Brand and retailer loyalty: past behavior and future intentions
by: Michael T., Ewing
Published: (2000)

Consumer satisfaction
by: Joel, Espejel, et al.
Published: (2008)

Customer loyalty and customer loyalty programs
by: Mark D., Uncles, et al.
Published: (2003)

An examination of restaurant loyalty programs: what kinds of rewards do customers prefer?
by: Dongsuk, Jang, et al.
Published: (2005)

Do Chinese cultural values affect customer satisfaction/loyalty?
by: Rui, Jin Hoare, et al.
Published: (2008)

Scale of consumer loyalty for organic food
by: Valéria da Veiga, Dias, et al.
Published: (2016)

What drives word‐of‐mouth in restaurants?
by: Pedro, Longart
Published: (2010)

The influence of loyalty programme membership on customer purchase behaviour
by: Lars, Meyer‐Waarden
Published: (2008)

Discrimination in the restaurant industry
by: Sharon, Carton, et al.
Published: (2001)

Consumer tribes: membership, consumption and building loyalty
by: Cleo, Mitchell, et al.
Published: (2011)

Organizational buyer behaviour: a study of UK restaurant chains
by: Elizabeth, Mawson, et al.
Published: (1997)

The Impact of Risk Perceptions of Food Ingredients on the Restaurant Industry: Focused on the Moderating Role of Corporate Social Responsibility
by: Dong-Woo Koo
Published: (2018-09-01)

Loyalty cards and customer behaviour
Published: (2005)

New developments concerning wages and hours in the restaurant industry
by: Andrea, Chuang, et al.
Published: (2003)

Food risk and knowledge in the satisfaction‐repurchase loyalty relationship
by: Ho, Huy Tuu, et al.
Published: (2009)

Relationships among customer loyalty programs, service quality, relationship quality and loyalty
by: Wei‐Ming, Ou, et al.
Published: (2011)

The influence of grey consumers' service quality perception on satisfaction and store loyalty behavior
by: Yan, Lu, et al.
Published: (2008)

Servicescape and loyalty intentions: an empirical investigation
by: Lloyd C., Harris, et al.
Published: (2008)

Factors influencing word of mouth behaviour in the restaurant industry
by: Mohammad Reza, Jalilvand, et al.
Published: (2017)

The total package: loyalty marketing in the world of consumer packaged goods (CPG)
by: Kelly, Hlavinka, et al.
Published: (2007)