The relationship between internal and external service quality

The relationship between internal and external service quality

Bibliographic Details
Main Authors: Nancy, Bouranta, Leonidas, Chitiris, John, Paravantis
Format: text
Language:eng
Published: Emerald 2009
Subjects:
Customer services quality,Restaurants,Service levels,Greece
id 10.1108-09596110910948297
recordtype eprints
spelling 10.1108-095961109109482972009-04-17 The relationship between internal and external service quality Nancy, Bouranta Nancy, Bouranta Leonidas, Chitiris Leonidas, Chitiris John, Paravantis John, Paravantis Customer services quality,Restaurants,Service levels,Greece Emerald 2009-04-17 text text/HTML 10.1108/09596110910948297 https://www.emeraldinsight.com/doi/10.1108/09596110910948297 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=International+Journal+of+Contemporary+Hospitality+Management&rft.volume=21&rft.issue=3&rft.spage=275&rft.epage=293&rft.issn=0959-6119&rft.id=info%3Adoi%2F10.1108%2F09596110910948297 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic Customer services quality,Restaurants,Service levels,Greece
spellingShingle Customer services quality,Restaurants,Service levels,Greece
Nancy, Bouranta
Leonidas, Chitiris
John, Paravantis
The relationship between internal and external service quality
description
author2 Nancy, Bouranta
author_facet Nancy, Bouranta
Nancy, Bouranta
Leonidas, Chitiris
John, Paravantis
format text
author Nancy, Bouranta
Leonidas, Chitiris
John, Paravantis
author_sort Nancy, Bouranta
title The relationship between internal and external service quality
title_short The relationship between internal and external service quality
title_full The relationship between internal and external service quality
title_fullStr The relationship between internal and external service quality
title_full_unstemmed The relationship between internal and external service quality
title_sort relationship between internal and external service quality
publisher Emerald
publishDate 2009
first_indexed 2018-10-11T12:12:29Z
last_indexed 2018-10-11T12:12:29Z
_version_ 1614031040536379392

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