Nancy, B., Leonidas, C., & John, P. (2009). The relationship between internal and external service quality. Emerald.
Chicago Style CitationNancy, Bouranta, Chitiris Leonidas, and Paravantis John. The Relationship between Internal and External Service Quality. Emerald, 2009.
MLA CitationNancy, Bouranta, Chitiris Leonidas, and Paravantis John. The Relationship between Internal and External Service Quality. Emerald, 2009.
Warning: These citations may not always be 100% accurate.