Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector

Examining the relationships among service features, customer loyalty and switching barriers in the Greek banking sector

Bibliographic Details
Main Authors: Eleni, Koutsothanassi, Nancy, Bouranta, Evangelos, Psomas
Format: text
Language:eng
Published: Emerald 2017
Subjects:
Greece,Customer loyalty,Switching barriers,Banking sector,Neuroticism,Service features

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