Kristina, H., Tore, S., & Päivi, V. (2013). Customer dominant value formation in service. Emerald.
Chicago Style CitationKristina, Heinonen, Strandvik Tore, and Voima Päivi. Customer Dominant Value Formation in Service. Emerald, 2013.
MLA CitationKristina, Heinonen, Strandvik Tore, and Voima Päivi. Customer Dominant Value Formation in Service. Emerald, 2013.
Warning: These citations may not always be 100% accurate.