Author Search Results

1

Customer dominant value formation in service

Customer dominant value formation in service

by Kristina, Heinonen, Tore, Strandvik, Päivi, Voima
Published 2013

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2

Negative critical waves in business relationships: an extension of the critical incident perspective

Negative critical waves in business relationships: an extension of the critical incident perspective

by Bo, Edvardsson, Christian, Kowalkowski, Tore, Strandvik, Päivi, Voima
Published 2014

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