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Causes for complaining behavio...
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Causes for complaining behaviour intentions: the moderator effect of previous customer experience of the restaurant
Bibliographic Details
Main Authors:
Beatriz, Moliner Velázquez
,
María, Fuentes Blasco
,
Irene, Gil Saura
,
Gloria, Berenguer Contrí
Format:
text
Language:
eng
Published:
Emerald
2010
Subjects:
Complaints,Customers,Restaurants
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Description
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