Relational benefits and loyalty in retailing: an inter‐sector comparison

by Maria‐Eugenia, Ruiz‐Molina, Irene, Gil‐Saura, Gloria, Berenguer‐Contrí
Published 2009

Store equity and behavioral intentions: the moderating role of the retailer’s technology

by Irene, Gil-Saura, M. Eugenia, Ruiz Molina, Gloria, Berenguer-Contri
Published 2016

Causes for complaining behaviour intentions: the moderator effect of previous customer experience of the restaurant

by Beatriz, Moliner Velázquez, María, Fuentes Blasco, Irene, Gil Saura, Gloria, Berenguer Contrí
Published 2010

Relationships among customer orientation, service orientation and job satisfaction in financial services

by Irene, Gil Saura, Gloria, Berenguer Contrí, Amparo, Cervera Taulet, Beatriz, Moliner Velázquez
Published 2005

Logistics service quality: a new way to loyalty

by Irene, Gil Saura, David, Servera Francés, Gloria, Berenguer Contrí, María, Fuentes Blasco
Published 2008