Consumer satisfaction index: new practice and findings

Consumer satisfaction index: new practice and findings

Bibliographic Details
Main Authors:	Lai K., Chan, Yer V., Hui, Hing P., Lo, Siu K., Tse, Geoffrey K.F., Tso, Ming L., Wu
Format:	text
Language:	eng
Published:	Emerald 2003
Subjects:	Customer satisfaction,Modelling,Hong Kong

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