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The role of switching costs on...
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The role of switching costs on service loyalty: a canonical correlation analysis
Bibliographic Details
Main Authors:
Yanqun, He
,
Shuk‐Man, Cheung
,
Siu‐Keung, Tse
Format:
text
Language:
eng
Published:
Emerald
2009
Subjects:
Customer loyalty,Customer services quality,Customer satisfaction,Costs,Hong Kong
Holdings
Description
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