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TQM practices, service quality...
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TQM practices, service quality, and market orientation
Bibliographic Details
Main Authors:
Nusrah, Samat
,
T., Ramayah
,
Norizan, Mat Saad
Format:
text
Language:
eng
Published:
Emerald
2006
Subjects:
Service quality,Market orientation,Service industries,Total quality management,Malaysia
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