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The drivers of customer satisf...
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The drivers of customer satisfaction in strategic consulting engagements
Bibliographic Details
Main Authors:
Matti, Haverila
,
Earl Robert, Bateman
,
Earl Robert, Naumann
Format:
text
Language:
eng
Published:
Emerald
2011
Subjects:
Consulting,Customer satisfaction,B‐to‐B companies,United States of America
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