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Amanda, Broderick
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Amanda, Broderick
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Amanda, Broderick
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Direct marketing in a multi-channel context: challenges for research in multi-channel marketing
by
Amanda
,
Broderick
Published 2008
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Amanda
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Broderick
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2
Perceptions, corrections and defections: implications for service recovery in the restaurant industry
by
Rhonda, Mack
,
Rene, Mueller
,
John, Crotts
,
Amanda
,
Broderick
Published 2000
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