The effect of demographics on quality management principles of ISO 9001:2008 amongst Malaysia hajj pilgrims
The implementation of Quality Management Principles (QMP) is crucial in ensuring business excellence. Many ISO certified organizations have adopted the QMP of ISO 9001:2008 for achieving and sustaining business performance. However, studies related to the implementation of QMP amongst Malaysia Hajj...
Main Authors: | Ahmad, M. F., M. Ariff, M. S., Zakuan, N., M. Saman, M. Z., S. A. Rahman, S. S., Abdullah, T. A. R., Fadzil, N. |
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Format: | Article |
Published: |
Medwell Journals
2016
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Subjects: | |
Online Access: | http://medwelljournals.com/abstract/?doi=sscience.2016.2748.2752 http://medwelljournals.com/abstract/?doi=sscience.2016.2748.2752 |
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