The effect of demographics on quality management principles of ISO 9001:2008 amongst Malaysia hajj pilgrims

The implementation of Quality Management Principles (QMP) is crucial in ensuring business excellence. Many ISO certified organizations have adopted the QMP of ISO 9001:2008 for achieving and sustaining business performance. However, studies related to the implementation of QMP amongst Malaysia Hajj...

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Bibliographic Details
Main Authors: Ahmad, M. F., M. Ariff, M. S., Zakuan, N., M. Saman, M. Z., S. A. Rahman, S. S., Abdullah, T. A. R., Fadzil, N.
Format: Article
Published: Medwell Journals 2016
Subjects:
Online Access:http://medwelljournals.com/abstract/?doi=sscience.2016.2748.2752
http://medwelljournals.com/abstract/?doi=sscience.2016.2748.2752