The relationship between the extent of TQM practices and the importance on business performance: a survey in Malaysia
In today’s highly competitive market, business performance is one of the critical factors for companies to survive in the global marketplace. The concept of total quality management (TQM) has been developed as a result of intense global competition for improving business performance. Many previous s...
| Main Authors: | , , , , , |
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| Format: | Conference or Workshop Item |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://eprints.uthm.edu.my/5204/ http://eprints.uthm.edu.my/5204/1/The_Relationships_Between_The_Extent_of_TQM.pdf |