US and Chinese perceptions of simulated US courtesy

US and Chinese perceptions of simulated US courtesy

Bibliographic Details
Main Authors:	Jing, Li, Bonnie, Canziani, Yuchin, Hsieh
Format:	text
Language:	eng
Published:	Emerald 2016
Subjects:	Culture,Perception,Service quality,Politeness,Service encounters,Courtesy

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