Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth
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10.1108-TR-09-2016-0037 |
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10.1108-TR-09-2016-00372017-04-18 Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth Mohammad Reza, Jalilvand Mohammad Reza, Jalilvand Leila, Nasrolahi Vosta Leila, Nasrolahi Vosta Hamze, Kazemi Mahyari Hamze, Kazemi Mahyari Javad, Khazaei Pool Javad, Khazaei Pool Word-of-mouth,Corporate reputation,Hotel industry,Corporate social responsibility,Customer trust Emerald 2017-04-18 text text/HTML 10.1108/TR-09-2016-0037 https://www.emeraldinsight.com/doi/10.1108/TR-09-2016-0037 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=Tourism+Review&rft.volume=72&rft.issue=1&rft.spage=1&rft.epage=14&rft.issn=1660-5373&rft.id=info%3Adoi%2F10.1108%2FTR-09-2016-0037 eng Emerald All rights reserved. |
repository_type |
Digital Repository |
institution_category |
Foreign Institution |
institution |
Emerald |
building |
Emerald Repository |
collection |
Online Access |
language |
eng |
topic |
Word-of-mouth,Corporate reputation,Hotel industry,Corporate social responsibility,Customer trust |
spellingShingle |
Word-of-mouth,Corporate reputation,Hotel industry,Corporate social responsibility,Customer trust Mohammad Reza, Jalilvand Leila, Nasrolahi Vosta Hamze, Kazemi Mahyari Javad, Khazaei Pool Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth |
description |
|
author2 |
Mohammad Reza, Jalilvand |
author_facet |
Mohammad Reza, Jalilvand Mohammad Reza, Jalilvand Leila, Nasrolahi Vosta Hamze, Kazemi Mahyari Javad, Khazaei Pool |
format |
text |
author |
Mohammad Reza, Jalilvand Leila, Nasrolahi Vosta Hamze, Kazemi Mahyari Javad, Khazaei Pool |
author_sort |
Mohammad Reza, Jalilvand |
title |
Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth |
title_short |
Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth |
title_full |
Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth |
title_fullStr |
Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth |
title_full_unstemmed |
Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth |
title_sort |
social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth |
publisher |
Emerald |
publishDate |
2017 |
first_indexed |
2018-10-13T03:47:31Z |
last_indexed |
2018-10-13T03:47:31Z |
_version_ |
1614180464869769216 |