Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth

Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth

Bibliographic Details
Main Authors: Mohammad Reza, Jalilvand, Leila, Nasrolahi Vosta, Hamze, Kazemi Mahyari, Javad, Khazaei Pool
Format: text
Language:eng
Published: Emerald 2017
Subjects:
Word-of-mouth,Corporate reputation,Hotel industry,Corporate social responsibility,Customer trust

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