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Customer response to employee emotional labor: the structural relationship between emotional labor, job satisfaction, and customer satisfaction
Bibliographic Details
Main Authors:
Won-Moo, Hur
,
Tae-Won, Moon
,
Yeon Sung, Jung
Format:
text
Language:
eng
Published:
Emerald
2015
Subjects:
Customer satisfaction,Emotional labor,Employee job satisfaction
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Description
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