Exploring the influence of store attributes on customer experience and customer engagement
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10.1108-IJRDM-04-2016-00492017-11-13 Exploring the influence of store attributes on customer experience and customer engagement Suhaily, Mohd-Ramly Suhaily, Mohd-Ramly Nor Asiah, Omar Nor Asiah, Omar Customer experience,Service-dominant logic,Customer engagement,Loyalty programme,Store attributes Emerald 2017-11-13 text text/HTML 10.1108/IJRDM-04-2016-0049 https://www.emeraldinsight.com/doi/10.1108/IJRDM-04-2016-0049 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=International+Journal+of+Retail+%26+Distribution+Management&rft.volume=45&rft.issue=11&rft.spage=1138&rft.epage=1158&rft.issn=0959-0552&rft.id=info%3Adoi%2F10.1108%2FIJRDM-04-2016-0049 eng Emerald All rights reserved. |
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Digital Repository |
institution_category |
Foreign Institution |
institution |
Emerald |
building |
Emerald Repository |
collection |
Online Access |
language |
eng |
topic |
Customer experience,Service-dominant logic,Customer engagement,Loyalty programme,Store attributes |
spellingShingle |
Customer experience,Service-dominant logic,Customer engagement,Loyalty programme,Store attributes Suhaily, Mohd-Ramly Nor Asiah, Omar Exploring the influence of store attributes on customer experience and customer engagement |
description |
|
author2 |
Suhaily, Mohd-Ramly |
author_facet |
Suhaily, Mohd-Ramly Suhaily, Mohd-Ramly Nor Asiah, Omar |
format |
text |
author |
Suhaily, Mohd-Ramly Nor Asiah, Omar |
author_sort |
Suhaily, Mohd-Ramly |
title |
Exploring the influence of store attributes on customer experience and customer engagement |
title_short |
Exploring the influence of store attributes on customer experience and customer engagement |
title_full |
Exploring the influence of store attributes on customer experience and customer engagement |
title_fullStr |
Exploring the influence of store attributes on customer experience and customer engagement |
title_full_unstemmed |
Exploring the influence of store attributes on customer experience and customer engagement |
title_sort |
exploring the influence of store attributes on customer experience and customer engagement |
publisher |
Emerald |
publishDate |
2017 |
first_indexed |
2018-10-12T15:43:38Z |
last_indexed |
2018-10-12T15:43:38Z |
_version_ |
1614134922099818496 |