From service quality to experience – and back again?
| Main Author: | |
|---|---|
| Format: | text |
| Language: | eng |
| Published: |
Emerald
2015
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| Subjects: |
| id |
10.1108-IJQSS-01-2015-0009 |
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| recordtype |
eprints |
| spelling |
10.1108-IJQSS-01-2015-00092015-03-16 From service quality to experience – and back again? Jon, Sundbo Jon, Sundbo Marketing,Service,Customers,Quality,Experience Emerald 2015-03-16 text text/HTML 10.1108/IJQSS-01-2015-0009 https://www.emeraldinsight.com/doi/10.1108/IJQSS-01-2015-0009 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=International+Journal+of+Quality+and+Service+Sciences&rft.volume=7&rft.issue=1&rft.spage=107&rft.epage=119&rft.issn=1756-669X&rft.id=info%3Adoi%2F10.1108%2FIJQSS-01-2015-0009 eng Emerald All rights reserved. |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Emerald |
| building |
Emerald Repository |
| collection |
Online Access |
| language |
eng |
| topic |
Marketing,Service,Customers,Quality,Experience |
| spellingShingle |
Marketing,Service,Customers,Quality,Experience Jon, Sundbo From service quality to experience – and back again? |
| description |
|
| author2 |
Jon, Sundbo |
| author_facet |
Jon, Sundbo Jon, Sundbo |
| format |
text |
| author |
Jon, Sundbo |
| author_sort |
Jon, Sundbo |
| title |
From service quality to experience – and back again? |
| title_short |
From service quality to experience – and back again? |
| title_full |
From service quality to experience – and back again? |
| title_fullStr |
From service quality to experience – and back again? |
| title_full_unstemmed |
From service quality to experience – and back again? |
| title_sort |
from service quality to experience – and back again? |
| publisher |
Emerald |
| publishDate |
2015 |
| first_indexed |
2018-10-12T15:38:42Z |
| last_indexed |
2018-10-12T15:38:42Z |
| _version_ |
1614134611966689280 |