A review of service quality and service delivery

Bibliographic Details
Main Authors:	Zyad M., Alzaydi, Ali, Al-Hajla, Bang, Nguyen, Chanaka, Jayawardhena
Format:	text
Language:	eng
Published:	Emerald 2018
Subjects:	Co-creation,Service quality,Service delivery,Customer integration,Customer co-production,Service controls

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