APA Citation

Zyad M., A., Ali, A., Bang, N., & Chanaka, J. (2018). A review of service quality and service delivery. Emerald.

Chicago Style Citation

Zyad M., Alzaydi, Al-Hajla Ali, Nguyen Bang, and Jayawardhena Chanaka. A Review of Service Quality and Service Delivery. Emerald, 2018.

MLA Citation

Zyad M., Alzaydi, Al-Hajla Ali, Nguyen Bang, and Jayawardhena Chanaka. A Review of Service Quality and Service Delivery. Emerald, 2018.

Warning: These citations may not always be 100% accurate.