Measuring the cost of quality in a hotel restaurant operation

Measuring the cost of quality in a hotel restaurant operation

Bibliographic Details
Main Authors: Collin, Ramdeen, Jocelina, Santos, Hyun, Kyung Chatfield
Format: text
Language:eng
Published: Emerald 2007
Subjects:
Hotels,Restaurants,Quality costs,Prevention costs,Internal failure costs,Customer satisfaction
id 10.1108-09596110710747625
recordtype eprints
spelling 10.1108-095961107107476252007-06-05 Measuring the cost of quality in a hotel restaurant operation Collin, Ramdeen Collin, Ramdeen Jocelina, Santos Jocelina, Santos Hyun, Kyung Chatfield Hyun, Kyung Chatfield Hotels,Restaurants,Quality costs,Prevention costs,Internal failure costs,Customer satisfaction Emerald 2007-06-05 text text/HTML 10.1108/09596110710747625 https://www.emeraldinsight.com/doi/10.1108/09596110710747625 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=International+Journal+of+Contemporary+Hospitality+Management&rft.volume=19&rft.issue=4&rft.spage=286&rft.epage=295&rft.issn=0959-6119&rft.id=info%3Adoi%2F10.1108%2F09596110710747625 eng Emerald All rights reserved.
repository_type Digital Repository
institution_category Foreign Institution
institution Emerald
building Emerald Repository
collection Online Access
language eng
topic Hotels,Restaurants,Quality costs,Prevention costs,Internal failure costs,Customer satisfaction
spellingShingle Hotels,Restaurants,Quality costs,Prevention costs,Internal failure costs,Customer satisfaction
Collin, Ramdeen
Jocelina, Santos
Hyun, Kyung Chatfield
Measuring the cost of quality in a hotel restaurant operation
description
author2 Collin, Ramdeen
author_facet Collin, Ramdeen
Collin, Ramdeen
Jocelina, Santos
Hyun, Kyung Chatfield
format text
author Collin, Ramdeen
Jocelina, Santos
Hyun, Kyung Chatfield
author_sort Collin, Ramdeen
title Measuring the cost of quality in a hotel restaurant operation
title_short Measuring the cost of quality in a hotel restaurant operation
title_full Measuring the cost of quality in a hotel restaurant operation
title_fullStr Measuring the cost of quality in a hotel restaurant operation
title_full_unstemmed Measuring the cost of quality in a hotel restaurant operation
title_sort measuring the cost of quality in a hotel restaurant operation
publisher Emerald
publishDate 2007
first_indexed 2018-10-11T12:11:27Z
last_indexed 2018-10-11T12:11:27Z
_version_ 1614030975951437824

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