Moments of sorrow and joy
| Main Authors: | , , , , |
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| Format: | text |
| Language: | eng |
| Published: |
Emerald
2000
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| Subjects: |
| id |
10.1108-03090560010306232 |
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| recordtype |
eprints |
| spelling |
10.1108-030905600103062322000-02-01 Moments of sorrow and joy Gaby, Odekerken‐Schröder Gaby, Odekerken‐Schröder Marcel, van Birgelen Marcel, van Birgelen Jos, Lemmink Jos, Lemmink Ko, de Ruyter Ko, de Ruyter Martin, Wetzels Martin, Wetzels Services marketing,Service quality,Trust,Customer satisfaction,After‐sales service Emerald 2000-02-01 text text/HTML 10.1108/03090560010306232 https://www.emeraldinsight.com/doi/10.1108/03090560010306232 ctx_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.jtitle=European+Journal+of+Marketing&rft.volume=34&rft.issue=1%2F2&rft.spage=107&rft.epage=125&rft.issn=0309-0566&rft.id=info%3Adoi%2F10.1108%2F03090560010306232 eng Emerald All rights reserved. |
| repository_type |
Digital Repository |
| institution_category |
Foreign Institution |
| institution |
Emerald |
| building |
Emerald Repository |
| collection |
Online Access |
| language |
eng |
| topic |
Services marketing,Service quality,Trust,Customer satisfaction,After‐sales service |
| spellingShingle |
Services marketing,Service quality,Trust,Customer satisfaction,After‐sales service Gaby, Odekerken‐Schröder Marcel, van Birgelen Jos, Lemmink Ko, de Ruyter Martin, Wetzels Moments of sorrow and joy |
| description |
|
| author2 |
Gaby, Odekerken‐Schröder |
| author_facet |
Gaby, Odekerken‐Schröder Gaby, Odekerken‐Schröder Marcel, van Birgelen Jos, Lemmink Ko, de Ruyter Martin, Wetzels |
| format |
text |
| author |
Gaby, Odekerken‐Schröder Marcel, van Birgelen Jos, Lemmink Ko, de Ruyter Martin, Wetzels |
| author_sort |
Gaby, Odekerken‐Schröder |
| title |
Moments of sorrow and joy |
| title_short |
Moments of sorrow and joy |
| title_full |
Moments of sorrow and joy |
| title_fullStr |
Moments of sorrow and joy |
| title_full_unstemmed |
Moments of sorrow and joy |
| title_sort |
moments of sorrow and joy |
| publisher |
Emerald |
| publishDate |
2000 |
| first_indexed |
2018-10-11T07:53:38Z |
| last_indexed |
2018-10-11T07:53:38Z |
| _version_ |
1614014756028416000 |