Forms of employee negative word‐of‐mouth: a study of front‐line workers

Forms of employee negative word‐of‐mouth: a study of front‐line workers

Bibliographic Details
Main Authors: Lloyd C., Harris, Emmanuel, Ogbonna
Format: text
Language:eng
Published: Emerald 2012
Subjects:
Employee word‐of‐mouth,Negative word‐of‐mouth,Front‐line,Customer contact employees,Organizational misbehaviour,Organizational behaviour,Employees behaviour

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