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Effects of organizational and...
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Effects of organizational and serviceperson orientation on customer loyalty
Bibliographic Details
Main Authors:
Scott, Colwell
,
Sandra, Hogarth‐Scott
,
Depeng, Jiang
,
Ashwin, Joshi
Format:
text
Language:
eng
Published:
Emerald
2009
Subjects:
Customer loyalty,Service industries,Customer orientation,Organizational behaviour
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