Scott, C., Sandra, H., Depeng, J., & Ashwin, J. (2009). Effects of organizational and serviceperson orientation on customer loyalty. Emerald.
Chicago Style CitationScott, Colwell, Hogarth‐Scott Sandra, Jiang Depeng, and Joshi Ashwin. Effects of Organizational and Serviceperson Orientation On Customer Loyalty. Emerald, 2009.
MLA CitationScott, Colwell, Hogarth‐Scott Sandra, Jiang Depeng, and Joshi Ashwin. Effects of Organizational and Serviceperson Orientation On Customer Loyalty. Emerald, 2009.
Warning: These citations may not always be 100% accurate.