Satisfaction levels of mainland Chinese travelers with Hong Kong hotel services

by Vincent C.S., Heung
Published 2000

Internet usage by international travellers: reasons and barriers

by Vincent C.S., Heung
Published 2003

Customer complaint behaviour towards hotel restaurant services

by Vincent C.S., Heung, Terry, Lam
Published 2003

Cronyism

by T.K.P., Leung, Vincent C.S., Heung, Y.H., Wong
Published 2008

Consumer complaint behaviour of Asians and non‐Asians about hotel services

by Eric W.T., Ngai, Vincent C.S., Heung, Y.H., Wong, Fanny K.Y., Chan
Published 2007

Organizational alignment and hospitality firm performance

by John C., Crotts, Robert C., Ford, Vincent C.S., Heung, E.W.T., Ngai
Published 2009